Frequently Asked Questions

Creating an account is simple! Just click the "Sign Up Free" button, enter your email address and choose a password. You'll need to verify your email address, and then you can start setting up your RSS feed right away.

Yes, you can change your custom URL, but we recommend doing this sparingly as it will break existing subscriptions. If you do need to change your URL, we provide a redirect service (available on Pro and Business plans) that will automatically forward subscribers from your old URL to your new one.

The number of feeds you can create depends on your plan. Free users can create 1 feed, Pro users can create up to 10 feeds, and Business users have unlimited feeds. You can view our pricing page for a detailed comparison of plan features.

If you reach your feed or entry limits, we'll notify you and provide options to either upgrade your plan or manage your existing content to stay within limits. We won't automatically charge you or delete your content without your permission.

You can delete your account at any time from your account settings page. Once deleted, all your feeds and associated data will be permanently removed from our system. Please note that this action cannot be undone, so we recommend exporting your feed data before deletion if you want to preserve it.

MyRSS supports both RSS 2.0 and Atom 1.0 formats. Our feeds are validated to ensure they comply with these standards and are compatible with all major RSS readers and aggregators.

Yes! MyRSS allows you to import existing RSS feeds. Simply provide the URL of your current feed during setup, and we'll import all your entries. You can then manage your feed through our platform while maintaining your existing content.

Yes, MyRSS fully supports podcast RSS feeds with all the necessary tags for podcast directories like Apple Podcasts, Spotify, and Google Podcasts. Our Business plan includes extended storage options for audio files and detailed podcast-specific analytics.

API access is available for Pro and Business users. You can find comprehensive documentation in our developer documentation. The API allows you to programmatically create, update, and manage your RSS feeds without using the web interface.

Yes, Pro and Business plans include the ability to schedule feed entries in advance. You can create content and set a specific date and time for it to be published to your feed, allowing you to maintain a consistent publishing schedule without manual intervention.

We accept all major credit cards (Visa, MasterCard, American Express, Discover) as well as PayPal. For enterprise plans, we also offer invoicing and wire transfer options.

Yes, you can upgrade or downgrade your plan at any time from your account dashboard. If you upgrade, you'll be charged the prorated difference for the remainder of your billing cycle. If you downgrade, you'll receive credit toward future billing.

We offer a 14-day money-back guarantee for all paid plans. If you're not satisfied with our service within the first 14 days, you can request a full refund. After this period, we handle refund requests on a case-by-case basis.

Yes! We offer a 20% discount when you choose annual billing for any of our paid plans. This discount is automatically applied when you select the annual billing option during signup or when changing your billing cycle in account settings.

Yes, we offer special pricing for qualifying nonprofits, educational institutions, and open-source projects. Please contact our sales team at [email protected] to learn more about our discount programs.

We take security seriously. All data is encrypted in transit using SSL/TLS encryption and at rest using industry-standard encryption methods. We maintain regular security audits and follow best practices for data protection. Our full security measures are detailed in our Privacy Policy.

We provide analytics on feed access, but we prioritize subscriber privacy. We collect aggregated data on feed requests, including general location data and device types, but we do not collect personally identifiable information from your subscribers without their consent. Our analytics are designed to give you useful insights while respecting privacy.

You retain full ownership of all content you publish through MyRSS. We do not claim any rights to your content, and you are free to remove it at any time. Our Terms of Service include a limited license only to the extent necessary to provide the service to you and your subscribers.

Yes, we perform regular backups of all feed content. Additionally, Pro and Business users can manually export their feeds at any time in various formats for their own archival purposes. In the unlikely event of a service disruption, we have robust recovery procedures to minimize data loss.

While we have no plans to shut down, we have a data protection policy that ensures users will be given ample notice and the ability to export all their data in standard formats before any service termination. We're committed to responsible stewardship of your content and providing migration paths if needed.